📞 +506 6413 4924

✉️ info@osaoutdoorsadventures.com

Privacy Policy – Osa Outdoors Adventures

1. Introduction

At Osa Outdoors Adventures, we value and respect your privacy. This policy explains how we collect, use, protect, and share your personal information when you use our website https://osaoutdoorsadventures.com, contact forms, messaging services, and booking platforms.

2. Data Controller

Osa Outdoors Adventures
 Legal name: Osa Brus Adventures R.L.
 Tax ID: 3-102-921150
 Address: Puntarenas Province, Osa Canton, Bahía Drake, Los Planes, 600 meters south of Escuela Curime.
 Email: info@osaoutdoorsadventures.com
 Phone / WhatsApp: +506 6413 4924
 Responsible entity: Administrative team of Osa Outdoors Adventures.

3. Data We Collect

We may collect the following information:

  • Name, email, country of residence, and phone number.
  • Payment and billing details (only for reservations).
  • Information related to your booked tour or activity.
  • Technical data such as IP address, browser type, language, and browsing behavior through cookies or analytics tools (Google Analytics, Meta Pixel).

4. Purpose of Data Processing

We use your information to:

  • Manage bookings, payments, and customer inquiries.
  • Maintain communication via email or WhatsApp.
  • Improve our services and website experience.
  • Comply with legal and accounting obligations.

5. Legal Basis

Data processing is carried out in accordance with Costa Rican Law No. 8968 on Personal Data Protection and the principles of the General Data Protection Regulation (GDPR) of the European Union.

6. Data Retention

We keep personal data only as long as necessary to fulfill the purposes described or as required by law.

7. User Rights

You may exercise your rights to access, rectify, delete, or object by contacting:
 📩 info@osaoutdoorsadventures.com
 We will respond within 30 calendar days.

8. Data Sharing

Osa Outdoors Adventures does not sell or rent your data to third parties. Data may only be shared when necessary for payment processing, booking management, or legal compliance.

9. Data Security

We apply reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

10. External Links

Our website may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

11. Updates

We may update this Privacy Policy as needed. The effective date will always appear at the top of this page.